Pay inside Planifya
Use only active checkout methods in the app if you want Planifya transaction and refund records to cover the payment.
Trust & safety
Keep the record. Protect the details.
Use the official app for transactions, keep agreements in chat, and never share credentials.
Keep PINs private
Never share passwords, OTPs, card PINs or CVVs. Share the six-digit completion PIN only after the agreed service is complete.
Report concerns
Use in-app reporting or email support with the relevant ID and evidence. Do not post CNIC or bank details publicly.